Privacy policy

At Zenovara, your privacy and security are incredibly important to us. We are committed to protecting the personal information you share with us and ensuring that it is used responsibly and transparently. By shopping with us, you trust us with your data, and we take that trust seriously.

Information We Collect

To provide you with the best experience, we collect the following types of information:

• Personal Information – When you make a purchase, we collect your name, email address, shipping address, payment information, and other necessary details to process your order.
• Usage Data – We may collect non-personal information about how you interact with our website, such as browser type, device information, and pages visited, to improve our website and services.
• Cookies – We use cookies to enhance your experience on our website, remember your preferences, and analyze site traffic. You can manage cookies through your browser settings.

How We Use Your Information

We use your information for the following purposes:

• Order Processing – To fulfill your orders, process payments, and deliver your Zenovara steam pet grooming brush.
• Customer Service – To communicate with you about your orders, address any concerns, and provide customer support.
• Marketing – To send you promotional offers, updates, and newsletters, which you can opt out of at any time.
• Website Improvements – To improve our website functionality and customer experience based on your preferences and behavior.

How We Protect Your Information

Your privacy is our priority. We use industry-standard encryption to protect your payment and personal details during the checkout process. We also ensure that your information is stored securely and never shared with third parties without your consent, except as necessary to fulfill your order or comply with legal obligations.

Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share certain information with trusted service providers, such as shipping carriers and payment processors, who help us fulfill your orders. These third parties are obligated to keep your data confidential.

Your Rights and Choices

You have the right to:

• Access – Request a copy of the personal information we have collected about you.
• Update – Request corrections or updates to your information.
• Delete – Request the deletion of your personal information, subject to certain conditions.
• Opt-Out – Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email we send you.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will post the updated policy on this page and update the "Last Updated" date.

Contact Us

If you have any questions or concerns about how we handle your personal information, please feel free to reach out to us:
Email: [zenovara@email.com]
Address: [1306 east avenue Hereford Texas]

Thank you for trusting Zenovara with your personal information. We’re committed to keeping it safe and secure.